Shipping policy
Shipping Policy for Bravo Golf Simulator
We're delighted that you've chosen Bravo Golf Simulator for your online shopping experience in Canada. Here's a simple breakdown of our shipping policy:
1. Shipping: We use trusted carriers to ensure safe and efficient delivery of your purchases.
2. Shipping Destinations: We currently ship within Canada only, excluding P.O. boxes and international addresses.
3. Shipping Timeframes: Once your order is confirmed and payment is verified, we'll process it usually within 5 business days. Please note that delivery times may vary based on your location and chosen shipping method.
4. Shipping Charges: Enjoy free shipping on orders totaling $100 CAD or more (before taxes). For orders below $100 CAD, a flat fee of $20 CAD applies.
5. Tracking: After shipping, you'll receive a confirmation email with tracking details to monitor your delivery's progress.
6. Modifications and Cancellations: Contact us promptly if you need to modify or cancel your order. Changes may not be possible once the order is shipped.
8. Damaged or Defective Items: If your order arrives damaged or with a defect, let us know within 15 business days for a resolution.
9. Lost Packages: In the rare event of a lost package, we'll initiate an investigation with the carrier and offer a replacement or refund if necessary.
10. Returns and Exchanges: Please refer to our separate Return Policy for information on returns and exchanges.
11. Contact: For any questions or assistance, reach out to our customer service team via email or phone.
We're delighted that you've chosen Bravo Golf Simulator for your online shopping experience in Canada. Here's a simple breakdown of our shipping policy:
1. Shipping: We use trusted carriers to ensure safe and efficient delivery of your purchases.
2. Shipping Destinations: We currently ship within Canada only, excluding P.O. boxes and international addresses.
3. Shipping Timeframes: Once your order is confirmed and payment is verified, we'll process it usually within 5 business days. Please note that delivery times may vary based on your location and chosen shipping method.
4. Shipping Charges: Enjoy free shipping on orders totaling $100 CAD or more (before taxes). For orders below $100 CAD, a flat fee of $20 CAD applies.
5. Tracking: After shipping, you'll receive a confirmation email with tracking details to monitor your delivery's progress.
6. Modifications and Cancellations: Contact us promptly if you need to modify or cancel your order. Changes may not be possible once the order is shipped.
8. Damaged or Defective Items: If your order arrives damaged or with a defect, let us know within 15 business days for a resolution.
9. Lost Packages: In the rare event of a lost package, we'll initiate an investigation with the carrier and offer a replacement or refund if necessary.
10. Returns and Exchanges: Please refer to our separate Return Policy for information on returns and exchanges.
11. Contact: For any questions or assistance, reach out to our customer service team via email or phone.